Delivery Methods

We ship from our UK warehouse in Cardiff and our European warehouse in Spain, most orders leave Cardiff. Where your order requires our European warehouse or both, this is shown on the product page and at checkout. Orders placed before 14:00 GMT Monday to Friday are dispatched the same working day; orders placed after 14:00 GMT or on weekends and bank holidays ship the next working day.
DPD + Royal Mail Cardiff Warehouse
Delivery Method
DPD + Royal Mail Tracked
Estimated Delivery
1 - 3 Business Days
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£5.95 (incl. VAT) Free over £50 (incl. VAT)
DHL European Warehouse
Delivery Method
DHL Tracked
Estimated Delivery
7 - 10 Business Days
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£5.95 (incl. VAT) Free over £50 (incl. VAT)
Applies when items are fulfilled from our European warehouse due to stock availability. This will be indicated at checkout.
DPD + Royal Mail + DHL Split Shipment
Delivery Method
DPD + Royal Mail + DHL
Estimated Delivery
1 - 3 & 7 - 10 Business Days
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£11.90 (incl. VAT) Free over £50 (incl. VAT)
Applies when your order includes items from both warehouses. You will receive two separate deliveries. Clearly shown at checkout.
Pallet Pallet & Bulk Delivery Pricing
Delivery Method
Under 3kg
Estimated Delivery
Next Business Day
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£7.95 Free over £350
Delivery Method
One Outer (over 3kg and 47cm)
Estimated Delivery
Next Business Day
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£12.95 Free over £350
Delivery Method
Up To Three Outers
Estimated Delivery
Next Business Day
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£19.95 Free over £350
Delivery Method
Multiple Outers (less than half a pallet)
Estimated Delivery
Next Business Day
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£30.00 Free over £350
Delivery Method
Half Pallet / Pallet
Estimated Delivery
Next Business Day
Same Day Cut-Off Time
14:00 GMT (Mon - Fri)
Cost
£60.00 Free over £350
Returns Returns & Refunds
Returns Window
14 Days From Delivery
Condition
Unused, Original Condition
Refund Method
Original Payment Method
How to Return
View our returns instructions